Have you ever had a situation where the windows look plain white on your 360 pictures? This happens when the light outside and inside are strongly contrasting. 

This is where HDR comes handy. With HDR enabled, the camera takes bright and dark photos and then magically merges them together to provide the best possible picture.

To update your camera and enable this new HDR feature, first make sure both your iPhone and camera batteries are charged (they should be over 50%)

To update your camera:

  1. Make sure you have the most recent version of the app on your phone. (Check the AppStore for any updates).
  2. Open the OpenFrame app and attach the camera to your iPhone 
  3. A prompt should appear asking if you would like to update your camera -- click "Yes".  (If for some reason you don't get the prompt, you can click on Settings > Camera > Update).
  4. Please don't disconnect the camera during the update. (Note that the white light on the side of your camera will be flashing during this time).
  5. The update should take only 1-2 minutes.
  6. You will get a pop-up letting you know when the update is complete. You're ready to go!

How to Use HDR:

  1. Select either 360 Photo or Panoramic Tour.
  2. In the upper right corner next to the timer countdown, you will have the option to enable the HDR feature just by tapping on it. If "HDR" is gray, it is not activated. Just tap it to turn it white to activate it.
  3. IMPORTANT: YOU MUST USE A TRIPOD WHEN USING HDR. You will also need to set the timer in the upper right corner to give yourself enough time to leave the room.  Any movement in the room will result in blurry images.
  4. It will take about 15 seconds to take a picture with HDR enabled.
  5. Another important note is that you don't need to use HDR all the time.  It is best to use it only when you have bright windows.

Here is a link to a YouTube video tutorial: https://www.youtube.com/watch?v=c6SDyc9POxQ&t= 

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